Apple OS X v10.8 Troubleshooting : 9L0-064

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Apple OS X v10.8 Troubleshooting Sample Questions:

1. Tony just opened the box of a brand new MacBook Air. He would like to create a new iCloud account for this Mac. How can he quickly accomplish this goal?

A) He can create a new OS X user, then open System Preferences > User & Groups > Click on the Create Apple ID button.
B) He can only create a new iCloud account onIOSdevices, so he must create the account on an iPhone, iPad, or iPod touch.
C) He can create a new OS X user, then launch Safari and go to iCloud .com to create an account.
D) He can create a new iCloud account during initial setup using the Create a Free Apple ID button.

2. What is a kernel extension in OS X?

A) A user specific software library.
B) A software driver that provides driver support for hardware, networking, and peripherals.
C) The system for starting, stopping and managing daemons, applications, processes, and scripts.
D) A place to store global system preference settings.

3. Mark's MacBook Air displays a gray screen and will not complete startup. What should you try first to resolve this issue?

A) TargetDiskMode
B) Single User
C) Verbose mode
D) Reset PRAM/NVRAM

4. Jim purchased an application from the Mac App Store with his iMac at home and would now like to use it while traveling with his MacBook Pro. How can he easily accomplish this goal?

A) Sign in to his account in the Mac App Store, click Purchases, and then install the app.
B) Open iTunes, click on "Purchased on the Mac App Store" in the Store section, then install the app.
C) Use Back to My Mac screen sharing to use the app on the iMac.
D) He must purchase the application again on the Mac App Store to install on the MacBook Pro.

5. An iMac starts, but becomes unresponsive after the login screen. How can you easily disable login items to see if they are causing the issue?

A) Hold the shift key at start up to Safe Boot.
B) Start the iMac to OS X Recovery, then open the terminal and use it to delete all login items.
C) Hold command S to enter Single User mode, then move login items with the command line.
D) Start the iMac to OS X Recovery and reinstall OS X Mountain Lion.

Solutions: