Huawei H21-287_V1.0 : HCSP-Presales-Service(AICC) V1.0

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Huawei HCSP-Presales-Service(AICC) V1.0 Sample Questions:

1. In a multi-site AICC deployment with active-active data centers, which database replication method provides the lowest Recovery Point Objective (RPO) by synchronously writing transactions to both locations?

A) Scheduled backup restoration
B) Asynchronous log shipping
C) Snapshot replication
D) Synchronous mirroring

2. Which AICC reporting feature would be used to analyze the root cause of a sudden spike in abandoned calls?

A) Call Detail Record (CDR) analysis with filters for queue, time, and disposition.
B) System Health Dashboard.
C) Real-Time Wallboard.
D) Historical Agent Performance Report.

3. When designing an AICC solution for a global enterprise, which factor is most important for ensuring consistent service levels across all regions?

A) Centralized management and monitoring with localized configuration where needed.
B) Using the same hardware in every data center.
C) Forcing all agents to work in the same time zone.
D) Using a single, global SIP trunk provider.

4. What is a key technical advantage of using VoiceXML (VXML) for IVR application development in AICC compared to a proprietary scripting language?

A) VXML allows for portability across different VXML-compliant platforms, reducing vendor lock-in.
B) VXML is inherently more secure than any other protocol.
C) VXML integrates directly with SIP trunks without a media server.
D) VXML requires less processing power, leading to higher port density.

5. What is the purpose of a "keepalive" mechanism in the SIP protocol between the AICC system and a SIP trunk provider?

A) To ensure the audio quality remains high.
B) To transfer call control signals.
C) To synchronize the clocks between the two systems.
D) To maintain NAT traversal and detect connection failure quickly.

Solutions: