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ISQI CTFL-UT Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Risks in Usability, UX and Accessibility | 15% | - Impact analysis and mitigation - Project and product-level risks - Identification and classification of risks |
| Topic 2: Basic Concepts of Usability, UX and Accessibility | 15% | - Business value and objectives - Relationship between usability, UX and accessibility - Definitions and core principles |
| Topic 3: Usability Evaluation Methods and Techniques | 25% | - Inquiry methods: surveys, interviews, focus groups - Inspection methods: heuristic evaluation, cognitive walkthrough - Usability testing: planning, preparation, execution, analysis |
| Topic 4: Fundamentals of Usability Evaluation | 20% | - Goals, metrics and measurement - Human-centered design process - Evaluation types: inspection, testing, inquiry |
| Topic 5: Usability Test Planning and Reporting | 10% | - Test strategy and plan design - Documenting results and recommendations - Stakeholder communication |
| Topic 6: Accessibility in Usability Evaluation | 15% | - Standards: WCAG, ISO 9241, EN 301 549 - Evaluating compliance and accessibility barriers - Inclusive design considerations |
ISQI ISTQB Certified Tester-Foundation Level - Usability Testing Sample Questions:
Question 1
What is good accessibility?
A. Good usability of a software product by people with limited knowledge of the software
B. Good usability regardless of disturbances like bright sunlight, noise or wind
C. Good usability of a software product on all devices (smart phone, computer, etc.)
D. Good usability of a software product by people with limited vision, hearing, dexterity, cognition or physical mobility
Question 2
As an expert for usability, you're in charge of the usability part of the development of a business application for a large customer. You have worked as a usability expert with the development team for two years and are operating well together; the developers value your feedback and give their bests implementing your suggestions. The product is in an early stage, so there's only a rudimentary prototype available.
Given this information, what is the best approach to verify the usability at the current stage?
A. Usability maturity assessment
B. Usability review
C. Usability test in the lab
D. Unmoderated usability test
Question 3
Which of the following is the highest WCAG conformance level, promising the most accessible content?
A. Quadruple A (AAAA)
B. Double A (AA)
C. Single A (A)
D. Triple A (AAA)
Question 4
In the last project, the usability tests substantially exceeded the budget of the test plan. Which quality control task could have been used to avoid this?
A. Check that findings are communicated to the stakeholders
B. Check whether the usability test report conforms to the best practices
C. Check that the usability test plan has been properly reviewed
D. Check consumed resources regularly and compare with the estimates
Solutions:
| Question 1 Answer: D | Question 2 Answer: B | Question 3 Answer: D | Question 4 Answer: D |
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