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Avaya 33140X : Avaya Experience Portal with POM Support Certified Exam

33140X

Exam Code: 33140X

Exam Name: Avaya Experience Portal with POM Support Certified Exam

Updated: Jul 18, 2026

Q & A: 145 Questions and Answers

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Avaya 33140X Exam Syllabus Topics:

SectionObjectives
System Administration- User and Access Management
  • 1. Security configuration
  • 2. Role-based permissions
  • 3. Web interface administration
- Reporting and Monitoring
  • 1. System health verification
  • 2. Telephony reporting
  • 3. Performance monitoring
Avaya Experience Portal Fundamentals- Installation and Configuration
  • 1. Platform initialization
  • 2. Server setup and configuration
  • 3. Network and connectivity settings
- Architecture and Components
  • 1. Experience Portal core components
  • 2. System deployment models
  • 3. Integration overview
Proactive Outreach Manager Support- POM Administration
  • 1. Outbound communication management
  • 2. POM system monitoring
  • 3. Campaign configuration
- Maintenance and Troubleshooting
  • 1. Issue isolation and resolution
  • 2. Alarm and event management
  • 3. Log analysis and diagnostics
Support Operations- Maintenance Procedures
  • 1. Software updates and patches
  • 2. Post-maintenance validation
  • 3. Backup and recovery
- Troubleshooting Tools
  • 1. URL and connectivity troubleshooting
  • 2. Log aggregation and analysis
  • 3. Diagnostic utilities

Avaya Experience Portal with POM Support Certified Sample Questions:

1. Which procedure ensures the least downtime when restoring the AEP database?
Response:

A) Performing a full restoration all at once
B) Using the latest backup file
C) Restoring in a staggered manner
D) Restoring during business hours


2. Which factor is most important when scheduling regular maintenance for the AEP system?
Response:

A) The local time at the company headquarters
B) The availability of external vendors
C) The preferences of the IT staff
D) The system usage patterns


3. Why is it important to monitor SIP traffic when troubleshooting call setup issues in Avaya Meetings Server?
Response:

A) To assess the quality of data encryption
B) To gauge the server's response time to requests
C) To verify the load balancing across multiple servers
D) To determine if messages are being routed correctly


4. What role does analyzing the network tab in developer tools play when diagnosing loading failures in Avaya Meetings for Web?
Response:

A) It helps identify slow or failed resource loads
B) It provides insights into the security settings of the network
C) It monitors the real-time bandwidth usage of the web server
D) It allows administrators to change network settings on-the-fly


5. What role does the Network Tab in Google Chrome Developer Tools play in troubleshooting?
Response:

A) It shows the history of commands executed by the user.
B) It monitors the memory usage of the application.
C) It displays all HTTP/S requests made by the Avaya Meetings client.
D) It lists all the extensions installed in the browser.


Solutions:

Question # 1
Answer: C
Question # 2
Answer: D
Question # 3
Answer: D
Question # 4
Answer: A
Question # 5
Answer: C

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