Avaya 3000.2 : ACSS Small and Medium Enterprise (SME) Communications

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Avaya ACSS Small and Medium Enterprise (SME) Communications Sample Questions:

1. For an IP500v2 to support third-party call accounting software, which two settings must be set up in the IP Office to get the application to work? (Choose two.)

A) Set IP address of call accounting software.
B) Install Delta Server.
C) Set CDR.
D) Set SMDR.

2. A new customer reported an issue on their site in Milan. The IP phone can login but cannot make calls to any agents that are using analog phones. what is the problem?

A) Embedded Voicemail is not running properly.
B) All cards may not be seated correctly.
C) You need to buy additional licenses.
D) 20 packets missed means too many packets lost; IP Office stops the call proceeding.

3. Which two are power options for IP telephones on the IP Office? (Choose two.)

A) Class "A" 24 volt power supply
B) Power over Ethernet switch conforming to 802.3af standards
C) 1151D1 Individual Power Supply and the 1151D2 Individual Power Supply with Battery Backup
D) Class "B" 24 Volt power supply

4. After an IP Office upgrade, the customer reports that "Please Wait" continuously appears on the 5420 DS phone. What will resolve the problem?

A) The 5420 DS is corrupted and must be replaced.
B) Start the IP Office Manager application.
C) The CCR lost connection to IP Office; just wait until the LED on the CCR status turns green again and the phone will start to work.
D) The 5420 DS is no longer supported.
E) If IP Office does not restart correctly; power-off and power-on IP Office and the problem will be corrected.

5. Which two settings are required to receive emails as a QoS Alarm from a remote IP Office site? (Choose two.)

A) Go to System > "System event" tab > Alarm Tab, create the new alarm and insert the email address that must receive the QoS alarm message.
B) Go to System > SMTP tab, put the email address used by IP Office to send the message.
C) Go to System > SMTP tab, put email address to the destination of all messages.
D) Go to System > "System event" tab, choose the "email" option and put the email address used by IP Office to send messages then go to the SMTP tab and insert the email used by VMPRO.
E) Go to System > "System event" tab, choose the "email" option and put the email address used by IP Office to send message.

Solutions: