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IBM 00M-245 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: IBM Tivoli Automation Solutions | - Systems automation and monitoring
|
| Topic 2: Sales Positioning and Competitive Messaging | - Customer engagement strategy
|
| Topic 3: IBM Tivoli Automation Portfolio Overview | - Tivoli product family overview
|
| Topic 4: Customer Use Cases and Value Proposition | - Business benefits
|
IBM Tivoli Automation Sales Mastery Test v4 Sample Questions:
Question 1
What is one of the processes which demands the most of human resources inside a complex IT Environment?
A. View of the current environment.
B. Track of changes and configuration.
C. Monitoring.
D. All of the above.
Question 2
What are the attributes of a solution that helps control and automate tasks of the IT environment?
A. Correlation across management domains.
B. Increasing the amount of components to monitor.
C. Reducing events.
D. Both A & B
E. Leveraging existing tools.
Question 3
From the IDC study at 2009, what are the benefits of implementing a consolidated operations solution in the organization?
A. Speed up the service delivery by 37%
B. Reduce Expenses by 70%
C. Reduce labor cost by 60%
D. Improve customer satisfaction by 20%
E. Both B & D
Solutions:
| Question 1 Answer: C | Question 2 Answer: A | Question 3 Answer: E |
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